Return and Refund Policy – SONI DEVI ENTERPRISES
Return Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the damaged condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You must raise a return request within 24 hours of receiving the product.

To start a return, you can contact us at gajagaaminee@gmail.com

Please note that returns will need to be sent to the following address:

SONI DEVI ENTERPRISES
Address:
Soni Devi Enterprises 
32, Gulab Vihar, Patrakar Colony, Mansarovar, Jaipur,302020

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at gajagaaminee@gmail.com

Exceptions / Non-returnable Items
Certain types of items cannot be returned, such as bulk orders.

Exchanges
If approved, exchange of products will be processed and the exchanged products will be delivered within 2 days from the time/date of approval.

Replacement
If approved, replacement of products will be processed and the replaced products will be delivered within 2 days from the time/date of approval.

Refund Policy
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded to your original payment method within 7 business days.
Please remember it may take additional time for your bank or credit card company to process and post the refund.

If more than 7 business days have passed since your refund was approved, please contact us at gajagaaminee@gmail.com